Cancellation Policy
Functional Wellness Concepts Pvt Ltd aims to provide exceptional service and support to all clients. To ensure smooth operation and fairness, the following cancellation policies apply:
Functional Health Coaching Program
Cancellation/Rescheduling: Clients must cancel or reschedule appointments at least 12 hours in advance. Failure to do so will result in forfeiture of the appointment without the opportunity to reschedule.
Program Expiration: All allotted sessions must be completed within two months after the specified end date of the program. Unused sessions after this period will expire.
Payment Terms: The cost of the program, as communicated via email, can be paid in two installments.
Client Absence/Withdrawal: In case of absence or withdrawal for any reason, the client remains responsible for the pro-rata share of the program that has been delivered.
Right to Cancel: Functional Wellness Concepts reserves the right to cancel the program if it is deemed not advantageous to continue. In such cases, clients are only responsible for the pro rata share of coaching services received.
Functional Fitness Program
Clients are billed monthly for the functional fitness program. There are no refunds for this program
Other Programs
Cancellation policies for other programs vary depending on the specific program and situation. Please refer to the individual program guidelines or contact us for more information.